Yes. For designs that support photo personalization, you can upload your photo while customizing your kard.

For the best print quality, use a clear, high-resolution JPG or PNG image. Avoid blurry screenshots, heavily compressed images, or photos that have already been cropped too closely.

You must own the image or have permission to use it.

If a photo-upload option does not appear on a particular design, that design may not currently support photo personalization.

Choose your kard and follow the personalization questions shown on the product page.

You may be asked to provide details such as:

• Who the kard is for
  
• Your relationship with them
  
• The occasion
  
• The tone you want
  
• Names, dates, or personal details
  
• A custom message or photo
  

We use the information you submit to prepare your personalized kard.

Absolutely. That’s the whole FU✦KING point.

Depending on the kard, you may be able to write the message yourself or provide details that help us curate one for you.

Character limits may apply to certain designs. Please review all names, dates, spelling, punctuation, and personal details carefully before submitting your order.

Where a visual preview is available, you will be able to review your personalization before adding the kard to your cart.

Some designs may not currently offer a live visual preview. In those cases, the details you submit will be used to create your kard, so please check everything carefully before completing your order.

A preview is a digital representation. Colours, positioning, and print appearance may vary slightly between your screen and the finished product.

Contact us as quickly as possible if you notice a mistake or need to request a change.

Because personalized orders move into production quickly, we cannot guarantee changes once printing has begun.

Email [ADD SUPPORT EMAIL] with your order number and the requested correction.

Yes. Each greeting kard includes one complimentary envelope.

Additional envelopes are not included unless specifically stated on the product page.

We aim to prepare and dispatch most orders by the next business day.

Orders placed on weekends, public holidays, or during especially busy periods may begin processing on the following business day.

Processing time and delivery time are separate. Dispatching your kard the next business day does not mean it will be delivered the next business day.

Please review our Shipping Policy for complete information.

Where tracking is available, you will receive a shipping confirmation email containing your tracking number or tracking link.

Please allow some time for the carrier’s tracking system to update after your order has been dispatched.

Yes. Enter the recipient’s address as the shipping address during checkout.

Please review the recipient’s name, apartment or unit number, street address, city, state, postcode, and other delivery details carefully before placing the order.

Personalized products are generally final sale and cannot normally be returned because of a change of mind.

However, please contact us if your order arrives:

• Damaged
  
• Defective
  
• Incorrect
  
• Materially different from the personalization you submitted
  

Please review our Returns & Refunds Policy for complete information.